AFTER CARE FORM
If you have an After Claim to make, we are here to help make the process a smooth one.
We have a dedicated team who strive on ensuring your experience with Kokoda is an enjoyable one, please be patient with a reply, we are here to make this a smooth process for all.
Please download and complete the below form & then email it to our after care team, attaching any supporting images to the email.
Download and complete our After Care Form, making sure to include any images.
If you have any queries, please give us a call on 03 9087 1718.
Click below to email our team.
Providing aftercare support when purchasing a caravan is crucial to ensuring customers have a positive and long-lasting experience with their new investment.
We include an extensive handover process, where customers are thoroughly walked through the caravan’s features, systems, and operational procedures.
A detailed demonstration of how to use appliances, handle the plumbing and electrical systems, and manage safety features helps build confidence. We can also provide easy-to-follow "how-to" videos and additionally, our dedicated aftersales team is always on hand to assist with any questions or concerns.