WARRANTY

Explore the country without a care in the world. With a three-year factory warranty
given with every new caravan delivered from July 1st 2022, you will have peace of mind knowing that you are
covered for structural, plumbing and electrical within our warranty.

CLICK HERE TO SUBMIT AFTER CARE FORM


Structural
Kokoda Caravans take pride in our commitment to delivering you the best quality possible, beginning with our Chassis. 
Plumbing

We ensure all our vans meet industry regulations and are plumbed to the highest standards.

Electrical
We stand by the high quality of our electrical work. Our electrical has been assessed and meets all Australian electrical laws, standards and regulations. 
General Construction 
 Kokoda Caravans are Melbourne made and Australian owned. We are proud to support local and deliver you quality.
ENJOY YOUR ADVENTURES WITH PEACE OF MIND

KOKODA CARAVANS FACTORY WARRANTY

We maintain a highly qualified team who are passionate about producing a product that their owners can be extremely proud of. 

Our team takes great pride in delivering you the highest quality.

ALL WARRANTIES RELATED TO APPLIANCES & SUSPENSION TO BE DIRECTLY RAISED TO MANUFACTURER FROM THE LIST BELOW

DOMETIC

FRIDGE
AIRCONDITIONER
CASSETTE TOILET
AWNING
WINDOWS
ROOF HATCHES

SWIFT

OVEN
MINI – GRILL
OUTDOOR BBQ
HOT WATER SERVICE


COAST TO COAST

RANGEHOOD




                       

ENDURO SUSPENSION

OUTBACK SUSPENSION

AL-KO COUPLING / HITCH                       
ESE STABILITY CONTROL

CRUISEMASTER

CRS SUSPENSION
ATX SUSPENSION
DO35/45 HITCH MASTER COUPLING ATX SUSPENSION / AIRBAG

THETFORD

TOILET
OVEN / GRILL
ACCESS DOORS
FRIDGE

WEBASTO

DIESEL HEATER



BMPRO

BATTERY SYSTEM  
GENIUS                    
HA35                        
TREK DISPLAY    
BREAKAWAY                       
SWAY CONTROLLER 

NCE

TOPLOAD WASHING MACHINE
TELEVISION
MICROWAVE
RANGEHOOD
RADIO

CAMEC

FRONT LOAD WASHING MACHINE               
ENTRY DOOR

LEISURE-TEC

TRUMA AIRCONDITIONER
TRUMA GAS HEATER
TRUMA AQUA GO 

ATRV

AWNING
WINDOWS
ENTRY DOOR

BATTERY STOP

AGM BATTERY

LITHIUM LAB

LITHIUM BATTERY

URBAN REPUBLIC

RADIO              
SPEAKERS

RANGER 

WINDOWS              


KOKODA CARAVANS

STRUCTURAL
PLUMBING
ELECTRICAL
GENERAL CONSTRUCTION
WATER PUMP

Roadside Assistance 

There are two different types of Caravan Insurance policies available. Onsite Caravan Insurance for when you're staying in one spot and Touring Caravan Insurance for when you're on the move (the roadside assistance).

We are not affiliated with any of the roadside assistance companies. We recommend that you explore the specialised roadside assist products from your local state automobiles clubs like RACV, NRMA, or RACQ, for example. We also saw that the Caravan and Motorhome Club of Australia (CMCA) offered roadside assist insurance.

Terms & Conditions

Kokoda provides a 3 year factory warranty 
given with every new caravan purchased, you will have peace of mind knowing that you are 
covered for structural, plumbing and electrical within our warranty. 

Kokoda Caravans allows you to enjoy your travels in your new Kokoda with the full confidence that you have purchased a top of the range, quality made caravan that you will enjoy for many years to come.

Kokoda Caravans offers a 3 year warranty on each new Kokoda Caravan sold. This consists of the warranty being raised to the manufacturer for appliances and suspension. The warranty for structural, plumbing, electrical, general construction and water pump is done through Kokoda Caravans or via approval through an independent repairer anywhere around Australia. Warranty repairs and replacements will be free of charge.

The warranty period commences on the date of purchase.

Unless the owner has prior written consent from Kokoda, under the Warranty Kokoda will not reimburse the owner under the Warranty for repairs undertaken by an unauthorised repair.

The Warranty will not apply in certain circumstances, including where the RV has been:

  • Used for a purpose other than which it was designed;
  • Used for commercial purposes;
  • In an accident; or
  • Towed by a vehicle other than a standard passenger vehicle.

The Warranty will also not extend to specific types of damage including:

  • Wear and tear when the caravan has been used for permanent living purposes;
  • Tears, punctures, and fading to fabric items; or
  • Damage caused by alterations or repairs being undertaken by an unauthorised repairer.

Off-Road Policy

Kokoda off-road range of caravans have been designed and constructed to give added strength and ground clearance

Kokoda off-road range of caravans have been designed and constructed to give added strength and ground clearance, for limited unsealed road usage. Gas venting regulations and other construction restraints limit the effectiveness of these caravans against dust and water penetration. Under no circumstances should these caravans be exposed to water crossings at, or above, body floor level.

We strongly recommend towing at safe speed according to travel conditions with extra care and attention required on uneven surfaces. Our off-road caravans are not designed for hard impact or heavy landings or severely rutted roads or tracks.

Kokoda off-road are not designed for use on four wheel drive only tracks.

The following items for off-road caravans are not covered under Kokoda warranty:

  • Impact or stone damage to body, chassis or running gear.
  • Soiling of fabrics and internal fitments from dust and other airborne substances.
  • Water damage due to water crossings.
  • Movement or damage caused by dislodgment of appliances and fittings resulting from hard impact or heavy landings or severely rutted roads or tracks.
  • General damage arising from misuse.
  • The Warranty does not extend to maintenance items which are the   responsibility of the purchaser.

Kokoda Caravans include equipment and fittings, such as cooking appliances, tyres and toilets, which are separately warranted by their manufacturer and not covered by Kokoda’s Warranty. If necessary, Kokoda will help an owner make a warranty claim to these individual component manufacturers.

SUBMIT AN AFTER CARE FORM
CLICK HERE